What Are Some Effective Fixes for Outlook Keeps Asking for Password Issue?

 Microsoft Outlook is undeniably one of the most loved email service providers. But to make use of its robust functionalities, users have to log in to their account properly. Many people find that even when they enter the right credentials, their outlook keeps asking for password. Undoubtedly, the problem can be annoying, to say the least. Thankfully, there are quite a few ways to help you resolve it.

outlook keeps asking for password


What Does It Mean When Outlook Keeps Asking for Password?

Before deciding to troubleshoot, it would make sense for you to know why this issue crops up. As it turns out, there may not be one, but many culprits behind it. 

  • There’s a glitch with Outlook settings.
  • The profile is corrupt.
  • Your network connection is poor.
  • Your antivirus programs are triggering this issue. 

What Are the Solutions to Fix Outlook Password Prompt Problem?

Given below are some easy troubleshooting methods for you. Implement them and see how your Outlook behaves.

1.     Use Credential Manager to reset your login settings

By resetting the login settings via Windows Credential Manager, you can troubleshoot this problem. Follow these directions.

  • Open ‘Control Panel’ and then go to ‘Credential Manager.’
  • Visit the section of ‘Windows Credentials and Generic Credentials.’
  • Tap on ‘Details’ and choose ‘Remove from vaults.’ Click ‘Yes.’
  • Do all the steps till you successfully take away all the credentials related to the Outlook email address.

2. Uncheck ‘Always prompt for logon credentials’

Oftentimes, users forget to uncheck ‘prompt for credentials.’ It’s a significant reason why outlook keeps asking for password. Read on to know how you can uncheck it.

  • Using the way described above, go to the window of the ‘Change Account.’
  • Press ‘More Settings.’
  • When you see ‘Microsoft Exchange’ window on your screen, go to the ‘Security’ tab. Now uncheck the option of ‘Always prompt for logon credentials.’
  • Save your changes by clicking ‘OK.’

3. Enable the option of ‘Remember Password’

Another thing that users commonly forget is to enable the option of saving username and password in Outlook. Go through the points below to enable it.


  • Go to the ‘File’ tab after launching Outlook.
  • Under the ‘Info’ section, expand ‘Account Settings’ and select ‘Account Settings.’
  • Below the ‘Email’ tab, double-click your account.
  • Check the ‘Remember Password’ option when the window of ‘Change Account’ appears on the screen.

4. Use a New Profile

Sometimes, creating a new profile can also fix this problem. The steps for doing it are given below.

  • After exiting Outlook, open ‘Control Panel.’ 
  • Tap ‘User Accounts’ and select ‘Mail.’
  • Now tap ‘Show Profiles’ in the dialogue box. 
  • Tap ‘Add’ in the Mail window.
  • Input the name for another profile and click ‘OK.’
  • After entering your email, address, and name, tap ‘Next’ and then ‘Finish.’
  • When you get back to the Mail window, remember to check ‘Always use this profile for your new profile.’ Click ‘OK.’

Final Words

The frustration that one feels when outlook keeps asking for password when they are in the midst of an urgent task is understandable. But now, you have various troubleshooting ways at your disposal. Experiment with them till you find out a suitable one.

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