Why Has Your Office 365 Stopped Working? And Fixing it With Ease
Microsoft 365 has developed a huge user base, and it is nothing to be surprised about. This ever reliable Office suite is a must have for businesses and individuals alike as it provides unmatched working convenience and multitasking, all available without breaking a sweat.
Unfortunately, there are few users in the huge
Microsoft community who have reported an issue, which is that Office programs
won't open after Windows 10 update with or the annoying 'Office stopped
working' error message.
How to Identify the Office 365 Stopped Working
Issue?
· The program is unresponsive after double clicking on it;
· The programs get stuck while opening, or the processing window;
· Word, Excel, Powerpoint or other MS Office
programs are opening with a blank screen;
· The program opens, but then refuses to perform any activity.
It can be safely presumed that Microsoft Office
365 support is well aware of the issue, and that they are working hard to fix
it once and for all, yet if you face this issue, then there are a lot of ways
by which you can resolve it yourself before resorting to MS Office 365 support.
How to Bypass the Issue When Office 365 Stops
Working?
Way 1: Use the Online Repair Tool
This is the simplest way to proceed, and it can
fix more than what you asked for. To make good use of the tool, follow these
steps:
1. Click on the "Start" button > Visit "Control Panel" > then go to "Programs" > "Programs and Features";
2. Right-click on Office 365 > and then select "Change";
3. In the next window, click "Online Repair" > and then click on the "Repair" button.
4. Once the process has begun, let it finish and
then restart Windows and check whether the Office applications are working
without a hassle.
Way 2: Check the Task Manager
There is a chance that your Office 365 is already
running in the background. To make sure that it is closed. To proceed with
this, all you need to do is:
1. Open the Task Manager, either search it or use the button combo Ctrl + Alt + Del;
2. From the list of programs check whether Office 365 is still running and on the list;
3. Select Office 365 and close it;
4. Once done, relaunch any application from the Office suite.
Way 3: Use the Safe Mode
To run the applications in safe mode, you need to
enter different values for different applications on the Run window.
Use the button combo Windows + R, or type Run in the search tool;
Enter the following values for the targeted apps
· Excel: excel /safe, then press Enter or click OK
· Outlook: outlook /safe, then press Enter or click OK
· Word: winword /safe, then press Enter or click OK
· PowerPoint: powerpnt /safe, then press Enter or click OK
· Publisher: mspub /safe, then press Enter or click OK
· Visio: visio /safe, then press Enter or click OK
Way 4: Reinstall Office 365
If all the above solutions fail, then go to Control Panel > Uninstall a Program and then remove Office 365 from your system. After this, download and install Office 365 again from a valid source. After the installation
is complete, restart the system.
Conclusion:
You should try the aforementioned fixes before contacting Microsoft Office 365 support, this might help to get the issue resolved quickly.
However, if the problem still persists then drop
a call or mail to MS Office 365 support so that they can revert you back and
assign an expert to look into the problem.
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